Multi-factor authentication (MFA) is an extra layer of security that enables accessing your account. We take security very seriously, so we provide two-factor authentication which is the most efficient and popular type of MFA.

Simply log in to your account and click the dropdown next to your email address to access your settings for either Account or Workspace.

How to enable 2FA for User?

How to enable 2FA for Workspace?

Syntropy Stack supports 2FA for workspaces, therefore, we give admins the ability to require 2FA for all workspace users, to ensure the highest level of security. When enabled, all workspace users and invitees are required to enable 2FA for their accounts in order to join the workspace. This means that it is necessary to have 2FA enabled on the user's account, they will use their own verification codes.

Setting up 2FA

Step 1 - QR code

First of all, we need to choose the authenticator app of you your choice, eg. Authenticator by Google. Install it on your device, and pick the option to scan QR code or enter manually the code provided on the initial screen. Once done, the Syntropy Stack will be added to your accounts list in the Authenticator App. Click Continue to move on to the next step.

Step 2 - Entering verification code

Once you have Syntropy Stack on your account list in Authenticator App, you will see the verification code of the following format: XXX XXX, provide it in this step. Be quick! Codes are regenerated every 30 seconds.

Step 3 - Your Backup Codes

You're almost done! For your safety, we provide a set of the backup codes, save it as a private note or download .txt file and store it in a secure place. Click Continue once done.

Step 4 - We're done 🎉

That's it, feel free to log out and log back in to test it. You will be challenged only after 7 days or each time if the IP address is changing.

FAQ

When the user will be challenged?

The user should be challenged by 2FA only after 7 days or each time if the IP address is changing.

Why should I enable 2FA?

As passwords have become increasingly less secure, whether, through data breaches or poor user practices, more and more individuals are moving to 2FA to secure their digital assets.